FAQ
The answers to your frequently asked questionsThe #1 question we get asked is: “Can you help me sell my books?” These member comments answer that:
Contact LB Johnson here
Contact JJ Toner here
Other authors’ books do not sell. We refund them. See a comment below from an author we refunded:
Contact Laura Kramarsky here
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Below are answers to some of the other questions we get asked about our services.
To start finding your readers click here and join up at the bottom of that page.
1. What is included in a three-month membership?
- Amazon or Facebook Ads to the value of the amount shown under your membership. We pay for these with our credit card and create multiple ads that are monitored daily to ensure you get sales from them. We use the latest techniques to identify your golden keywords, the search terms that will get you more sales on Amazon, and then we build more ads for you around those.
- Your book can be posted to our 13,000+ member Facebook Reader group each month. And you can do a live video reading each month to the Reader group.
- Support and entry to member competitions on our Facebook Author group.
- Tweets on our Twitter accounts every day, for the period you paid, to reach our Twitter followers globally.
- We manage them all through Tweetdeck.
- We respond to Tweets sent to us, commenting about our Tweets, and recommend you do too, to thank people and talk to them if they have commented about your book.
- Guaranteed hits to your book’s Amazon page per week you paid for – independently tracked.
- A service to help you get reviews. We can email your book to our 1,000+ email list of book reviewers.
- Our Facebook book review club also provides review opportunities, free.
- Our NetGalley service posts your book to NetGalley.com, the #1 reader review site in the world.
- We also provide advice and support by email on how to get the most out of your promotion. For instance: how to improve your Amazon book page.
- We upgrade book covers for a low cost.
- Monthly email promotion opportunities free for three months to our 27,000+ email list of readers.
- Monthly opportunities to promote your blog posts related to your book
- Both monthly opportunities are provided through an email sent to you on the 5th of each month or the following Monday if it falls on a weekend.
2. How do I decide if the Amazon Ads should run from my Amazon dashboard or BooksGoSocial’s (our Done for You service)?
#1 Payment
* Doing the Ads on your dashboard will require you to put in a credit card and pay extra for the ads.
* By doing the Ads on our dashboard, we will take a percentage of what you paid and use that as the budget for your ads. You pay no extra.
#2 Your involvement
* Doing the ads on your dashboard will require you to learn the Ads process, as the goal will be for you to take them over.
* By doing the ads on our dashboard, we will not require you to learn the Ads process.
#3 The long term
* Doing the ads on your dashboard will require you to spend time managing your ads and staying up to date with changes on the Amazon Ads dashboard.
* By doing the ads on our dashboard, it will cost you a low monthly management fee and is suitable if you have monthly royalties coming in.
If you want to do it all yourself in the future, doing the ads on your dashboard is recommended.
If you want us to manage your ads and spend more time writing, doing the ads on our dashboard is recommended.
Email admin@booksgosocial.com for answers to any other questions on our ads management services.
3. Where can I see my Tweets?
If you have a Twitter account and you’ve included your Twitter handle in your book submission, you should see the Tweets in the Notifications page of your Twitter account.
If you don’t have a Twitter account, but want to see the Tweets, simply type your Tweet or the short link used in your Tweet in the Twitter search bar.
4. Do you take a royalty if you promote or help me self publish a book?
No, we take no royalties. All royalties go directly to you each month from Amazon. We can guide you on how to self publish in the best way to make this happen.
5. My Tweet is not showing up.
Refer to FAQ Number 3: Where can I see my tweets?
If you can’t find your Tweet on Twitter, contact admin@booksgosocial.com for help.
6. Where can I get reviews?
Please email admin@booksgosocial.com if you need help with reviews.
7. When can I post about my book on Facebook?
You can post every day on our Reader Group on Facebook, but please keep in mind you should share different content, not just “buy my book” type posts.
8. Can you help me edit my book?
We have a panel of excellent, qualified editors to help with all aspects of editing, from a structural appraisal to copy editing and proofreading, all at reasonable fees.
9. Can we get our cover onto the BooksGoSocial Instagram feed or Pinterest boards or LinkedIn group?
Simply email your cover to admin@booksgosocial.com and it will be done.
Our Pinterest site is here, with boards by genre: Visit our Pinterest site
Our Instagram site is here: Visit our Instagram page
Our LinkedIn Group is here: Visit our LinkedIn Profile
10. Can you put my trailer onto your YouTube or TikTok channel or make a trailer for me?
Click here to see our channel on YouTube. Here to see our main TikTok account, We have many. We post videos there for author clients without charge.
11. What is a good price for my eBook?
Anywhere between $0.99 and $8.99. For more details, take a look at this article: What is the best price for an eBook?
12. When will my promotion start?
Our promotions normally start on Friday.
We will send you an email with the details of your promotion on Friday morning after checking that the book has been paid for and how long your promotion should run.
Your Tweet may not start until late on Friday, depending on where you are on the list. Ads can start any time on Amazon and Facebook.
13. Do you promote children’s books?
Yes, we do, some of our most successful promotions are for children’s books. We recommend Amazon ads service for children’s books.
14. What reading audience do you target?
We are truly a global service. 50% of our followers are in the U.S., 30% in the U.K., and 20% in the rest of the world. Most of these followers are in the 25+ age group and interested in adult books in popular genres and children’s books as gifts.
If your book has a real appeal it can do well with our promotions. Presentation on Amazon, a great cover, good reviews and a reasonable price all play an important part. Our promotions work best with books that tick all these boxes.
15. How do I change my Tweet?
You can change your Tweet by submitting a new one in the membership details area, under the “Update your Tweet” section: https://bgsauthors.com/members-area/getting-started/
We will change it within 24 hours.
16. Do I need my own blog?
No, but we do suggest that all authors have their own blog. WordPress.com provides a free blogging service, which we recommend.
We also offer free promotion for blog posts related to your book. This extra is intended to nudge writers towards creating blogs related to their books. You will be emailed with a form to submit your blog posts on the 5th of each month, or the following Monday, if it falls on a weekend.
17. Do you promote audiobooks?
Yes, we do. The quality, theme, genre and price will have a big impact. Make sure that your cover looks professional, your price is reasonable, your description is engaging and nicely laid out, and that you have some reviews.
18. Do you promote landing pages for email sign-ups, websites, or books on other platforms?
We can send people to any other book-related site you want us to. We will review your website before you start if you wish, to ensure you get as many sign-ups as possible.
19. If my book is not ready for launch yet, what you do recommend I do now?
We recommend you work on getting reader book reviews on Amazon, preparing a great cover and book description, and checking that your website and/or blog look well and are updated with new book related content.
20. Do you provide extra services to help my book sell?
Extra service offers will be emailed to you during the month. These include author training (free), weekend Tweet blitz opportunities, extra book promotions, book trailers, Stores on Amazon, and long term promotions through our custom promotion services designed for authors who are selling books consistently every day and want long term (6 months +) promotions.
21. Where can I find details of your conference in Dublin every year?
See details here: International Dublin Writers’ Festival
22. After I pay for the initial service, will you keep billing me over and over?
No matter which plan you choose, you will have 3 months of membership with no additional cost. You will get Tweets for the time you pay for. You will be emailed to renew your membership after 3 months. This is voluntary and should be based upon you being satisfied with our services.
23. What are my login details for Members Area?
Your login details are the ones you choose when you signed up with us.
Username is your email (where you received a welcome message), and password should be the same as the one you chose when you signed up.
You can also log in with your Facebook or Twitter account.
Please email admin@booksgosocial.com if you still cannot access your account.
24. How/where do I add my book details?
After you purchase your package, you will receive two emails.
The first is an email asking you to opt in. Once you have opted in, you will immediately receive a Welcome Email containing details of where to add your book.
25. I think I’ve paid twice… has my payment gone through?
Please check your bank/Paypal for payments sent.
If you received a welcome email from us, and if you can log in to the Members Area, that means your payment is accepted.
If you’re still not sure or have problems with the payment, please email admin@booksgosocial.com
26. How can I include my book in your email newsletter?
Keep an eye on our email going out on the 5th of the month with the instructions.