Privacy Policy
This privacy policy is in line with the General Data Protection Regulation set out by the European Union, which came into effect on May 25 2018.
Tanja Slijepcevic is the data controller of BooksGoSocial and BGSAuthors.com. She may be contacted at admin@booksgosocial.com in the case of any request or complaint.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://booksgosocial.com/(our site), you are accepting and consenting to the practices described in this policy.
What type of information do we collect?
When you purchase a product in our shop we record your name, email address, billing and shipping addresses, and your method of payment so we can provide you with an invoice and keep adequate reports for accounting purposes.
If you create an account, you become a member of our website, so we will also keep your username and a password on file for you so that you can access the membership areas of our website and gain access to your order history details.
We do not keep any payment details or credit card numbers stored within our website. All of our payments are processed and secured by our third party payments systems such as Stripe and Paypal.
We collect information about you when you send us an email, leave comments, or submit a request form but only for the purposes of carrying out our contracted service or contacting you with a reply as requested.
When you visit the BGSAuthors website, browser data such as IP addresses is collected anonymously from you by Google Analytics in order to improve the site and customer service. This data is not used to identify individuals and will be automatically deleted 14 months after collection.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions: e.g. making an online purchase or registering.
- Correspondence:
- To send you periodic emails related to the interests you registered on our website.
- If you complete a Contact Form on the website seeking information, you will be given a choice to opt in to be added to our mailing list. We will respond to your enquiry but you will only be added to our database if you choose to.
- To improve our website: we continually strive to improve our website based on the information and feedback we receive from you. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each mailing.
How do we protect your information?
Our website uses an SSL certificate that protects data as it is transferred from computer to computer. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.
Our website and databases are hosted on a server in the EU with Siteground, who are fully compliant with GDPR regulations. Our website is kept up to date, manually reviewed on a weekly basis and protected by robust security tools, to defend it against hacking, phishing, or any unauthorized entry.
We use a secure Payment gateway provider in all cases (PayPal and Stripe). When you make an online transaction, PayPal provide us only with your contact details, any message you wished to leave, and the amount of the payment.
We do not see or store your card details when you make an online transaction.
We take, and will continue to take, all reasonable steps (which includes relevant technical and organizational measures) to guarantee the safety of the data you provide to us and we will only use the data for the intended purpose. However, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet will be 100% secure.
Our mailing list is only visible to administrators or our Email Marketing software and is not shared with other organizations.
We use Mailerlite as our email newsletter provider. Mailerlite is fully GDPR compliant and committed to robust privacy policies that you can read all about on their page.
The legal basis for using your data
BooksGoSocial will only process personal data with your consent. This consent will be recorded via the Contact form on the website, and/or via email communications.
In addition, BooksGoSocial may process personal data for the purposes of their legitimate interests provided such processing doesn’t outweigh your rights and freedoms. For example, BooksGoSocial may process personal data to:
- Comply with laws that apply to the business;
- Enable or administer the business, such as for quality control, consolidated reporting, and customer service;
- Understand and improve the business or customer relationships generally.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile anonymous data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
This website uses Google Analytics to gather anonymous statistics about visitors to the site and which pages are visited. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. Our Content Management System also uses cookies for its normal functions.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with us.
We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For example, we may disclose the total number of visits to our website.
What happens if your data is lost or stolen?
BooksGoSocial undertakes to report all significant data breaches to the Data Protection Commissioner within 72 hours of the breach occurring, unless the personal data breach is unlikely to result in a risk to your rights and freedoms as an individual. BooksGoSocial also undertakes to document the facts relating to the breach, its effect, and any remedial action taken.
If the personal data breach is likely to result in a high risk to your rights and freedoms, BooksGoSocial shall communicate the personal data breach to you without undue delay.
Updating, verifying, and deleting personal data
BooksGoSocial will provide you with access to all of your data on request. You can ask for your data to be amended if it’s inaccurate, deleted, or transferred to you in a common format. This will be done within one month of your request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may inform us of any changes in your personal data, and in accordance with our obligations under the General Data Protection Regulation, we will update or delete your personal data accordingly.
To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email it to us at tanja@booksgosocial.com or write to Advanced Social Media Services Ltd., 5 Dame Lane, Dublin 2, Ireland.
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below.
Office Address: Advanced Social Media Services Ltd., 5 Dame Lane, Dublin 2, Ireland.
Websites:
- www.booksgosocial.com for readers,
- www.services4authors.com, a blog for authors
- www.bgsauthors.com a sign up site for authors & publishers.
Email: tanja@booksgosocial.com
Telephone: + 353 86 836 9254